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Smappen
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      Features

      Draw areas, access to demographics & businesses data, and many more.
      New: HubSpot Integration

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Go to the map
Go to the map
Smappen

Help center

Get Started
  • Importing and analyzing your own data
  • Generate your Analysis Report
  • Searching for Points of interest
  • Exporting zip codes (Excel report)
  • Analyzing your area’s population data
  • Creating a catchment area or territory
Overview
  • Visualizing densities – Heatmap
  • Visualizing densities – Heatmap
  • The analytics & data panel
  • The area-management panel
  • The area-creation panel
  • The map
  • Introduction
Managing areas
  • Add an area
    • Creating areas in bulk or from an Excel sheet
    • Creating administrative areas
    • Importing administrative boundaries
    • Importing areas into the map
    • Creating a manual area
    • Drawing an as-the-crow-flies area
    • Drawing an isochrone
    • Drawing an isodistance
  • Managing areas
    • Undo an Action
    • Copying an area to a map
    • Modifying areas
    • Deleting an area
    • Moving an area to another folder
    • Exporting an area
    • Shrinking an area
    • Extending an area
    • Cutting out part of an area
    • Merging areas
    • Changing an area’s color
    • Hiding or showing an area
    • Renaming an area
  • Managing folders
    • Deleting a folder
    • Moving a folder
    • Hiding or showing a folder
    • Renaming a folder
    • Creating a folder
    • Introduction to folders
  • Managing maps
    • Merging maps
    • Duplicating a map
    • Exporting a map
    • Hiding or showing pins
    • Taking a screenshot
    • Managing a map’s users
    • Sharing a map publicly
    • Deleting a map
    • Renaming a map
    • Switching maps
    • Creating a new map
Data analysis
  • Extract cities & zip codes
    • Exporting the administrative coverage of all your areas into a single Excel file
    • Cities and zip codes are available by countries
    • Exporting zip codes (Excel report)
    • Exporting cities (Excel report)
  • Analyze population data
    • Visualizing densities – Heatmap
    • Exporting an Excel report on population
    • Conducting population analysis
    • Population data by country
  • Import and analyze my data
    • Automatically import your contact or company lists from HubSpot
    • Preparing your file to be imported
    • Importing and analyzing your own data
    • Visualizing densities – Heatmap
    • Share a map with your imported data
    • Changing the color of markers for your imported data
    • Deleting your data from the map
    • Exporting your data from an area
    • Hiding or showing your data on the map
  • Searching for Points of interest
    • Visualizing densities – Heatmap
    • Downloading a Business Search with 10,000 Results or More
    • Exporting Points of Interest (Excel report)
    • Changing the aspect of a Points of Interest search
    • Showing or hiding businesses and services on the map
    • Modifying the name of a Points of Interest search
    • Deleting Points of Interest search
    • Editing a Points of Interest search
    • Points of Interest (businesses and services) data available by country
    • Searching for Points of interest
  • Custom Area Analysis
    • Customize a report (Custom Area Analysis)
    • Generate your Analysis Report
  • My Metrics
    • Visualizing densities – Heatmap
    • Exporting My Metrics for your areas into a single Excel file
    • Advanced calculations and analyzes on My Metrics
    • Create and Manage your Custom Metrics
Account management
  • Create a secure password
  • Subscribe to smappen
  • My Downloads
  • Managing the users of my account
  • Change your login credentials
  • Downloading your invoices
  • Managing your payment methods
  • Managing your billing details
  • Managing your subscription
  • Home
  • Documentation
  • Account management
  • Managing the users of my account

Managing the users of my account

On Smappen, from a primary user account, you can easily add and manage additional users from your company.

Consider adding additional users when:
– There are multiple regular users in your company who need the application.
– You want to collaborate on the same map or work on different maps simultaneously.

Adding additional users to your subscription allows you to:
– Maintain control over your own maps. No more “Oops, someone modified my map without telling me.”
– Collaborate on a map with multiple users logged in at the same time.

Each additional license is billed at $50 per month.

To add users to your Smappen subscription:

1 – Create a free account for the additional user on Smappen.
Use their email address as the username and choose a password.

2 – From the Smappen account of the primary user (the user who subscribed to Smappen), go to “My Subscription”.

3 – In the “My Users” section, enter the user’s email and click on “Add.”

4 – This new user will then appear in the list with the status “Active Subscription.” Their license is immediately activated.

Please note:
Each additional license will be billed the following month based on a pro rata basis for the use during the current subscription month.

To cancel a user account :

Click on the bin icon on the user’s line to cancel the user account

To grant the ownership to a user :

The owner can :

  • Change billing methods
  • Add or remove additional licenses

To transfer these rights to a user with an active license on your account:

  • Click on the three small dots at the end of the user’s row
  • Click on “Make owner”

Go to your subscription

To go further:

  • Create an account on smappen.com
  • Managing your subscription
  • Managing your billing details
  • Managing your payment methods
Updated on April 3, 2025
Go to the map
Go to the map
  • Features
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Try for free
Try for free
  • Features
  • Blog
  • Customer stories
  • Pricing
  • Documentation
  • Contact

Contact:
Campus AT HOME
3 rue Alaric II, 31000 Toulouse

[email protected]
+33 (0)9 72 40 54 09

About Us
Product Releases

Guides

  • Location intelligence
  • Franchisors
  • Trade Area
  • Points of interest
  • Territory Mapping
  • Mapping software
  • Cannibalization
  • Radius Map
  • Isochrone

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  • Drive Time Analysis
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