1. Change your email address
To update the email address linked to your smappen account, follow these steps:
1. Log in to your smappen account
2. Go to “My Profile”
3. Click on “Change Email”
4. Confirm your password to verify your identity
5. Enter your new email address
6. You’ll receive a verification email at your new address — click the link in that email to confirm the change. You’ll be automatically redirected to Smappen and will see the following confirmation message.
2. Change your password
To change your password, follow the steps below:
1. If you are connected, log out:
2. Go to the login page by clicking on the “login” button in the top left corner of the navigation bar.
3. Click on “forgot password.”
4. Enter the email address associated with your account.
An email will be sent to you to change your password.
