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Help center

Get Started
  • Creating a catchment area or territory
  • Analyzing your area’s population data
  • Exporting zip codes (Excel report)
  • Searching for Points of interest
  • Generate your Analysis Report
  • Importing and analyzing your own data
Overview
  • Introduction
  • The map
  • The area-creation panel
  • The area-management panel
  • The analytics & data panel
  • Visualizing densities – Heatmap
Managing areas
  • Add an area
    • Drawing an isodistance
    • Drawing an isochrone
    • Drawing an as-the-crow-flies area
    • Creating a manual area
    • Importing areas into the map
    • Importing administrative boundaries
    • Creating administrative areas
    • Creating areas in bulk or from an Excel sheet
  • Managing areas
    • Renaming an area
    • Hiding or showing an area
    • Changing an area’s color
    • Merging areas
    • Cutting out part of an area
    • Extending an area
    • Shrinking an area
    • Exporting an area
    • Moving an area to another folder
    • Deleting an area
    • Modifying areas
    • Copying an area to a map
    • Undo an Action
  • Managing folders
    • Introduction to folders
    • Creating a folder
    • Renaming a folder
    • Hiding or showing a folder
    • Moving a folder
    • Deleting a folder
  • Managing maps
    • Creating a new map
    • Switching maps
    • Renaming a map
    • Deleting a map
    • Sharing a map publicly
    • Managing a map’s users
    • Taking a screenshot
    • Hiding or showing pins
    • Exporting a map
    • Duplicating a map
    • Merging maps
Data analysis
  • Analyze population data
    • Population data by country
    • Conducting population analysis
    • Exporting an Excel report on population
    • Visualizing densities – Heatmap
    • Advanced population analysis (USA, UK, Canada)
  • Searching for Points of interest
    • Searching for Points of interest
    • Points of Interest (businesses and services) data available by country
    • Editing a Points of Interest search
    • Deleting Points of Interest search
    • Modifying the name of a Points of Interest search
    • Showing or hiding businesses and services on the map
    • Changing the aspect of a Points of Interest search
    • Exporting Points of Interest (Excel report)
    • Downloading a Business Search with 10,000 Results or More
    • Visualizing densities – Heatmap
  • Custom Area Analysis
    • Generate your Analysis Report
    • Customize a report (Custom Area Analysis)
  • Extract cities & zip codes
    • Exporting cities (Excel report)
    • Exporting zip codes (Excel report)
    • Administrative boundaries available by countries
    • Exporting the administrative coverage of all your areas into a single Excel file
  • Import and analyze my data
    • Hiding or showing your data on the map
    • Exporting your data from an area
    • Deleting your data from the map
    • Changing the color of markers for your imported data
    • Share a map with your imported data
    • Visualizing densities – Heatmap
    • Importing and analyzing your own data
    • Preparing your file to be imported
    • Automatically import your contact or company lists from HubSpot
  • My Metrics
    • Create and Manage your Custom Metrics
    • Advanced calculations and analyzes on My Metrics
    • Exporting My Metrics for your areas into a single Excel file
    • Visualizing densities – Heatmap
Account management
  • Managing your subscription
  • Managing your billing details
  • Managing your payment methods
  • Downloading your invoices
  • Change your login credentials
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  • Create a secure password
  • Home
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  • Account management
  • Create a secure password

Create a secure password

Minimum security requirements for Smappen passwords

To guarantee the security of your account, your password must be at least 8 characters long.

We also recommend that you add complexity to your password to guarantee its security:

  • If your password is only 8 characters long, we strongly advise you to include a combination of upper case, lower case, numbers and special characters.
  • If you use a longer password (15 characters or more), complexity is less critical, but still recommended.

A strength indicator is displayed when you create or modify your password. This indicator helps you assess whether your password is weak, correct or strong.
We encourage you to use this tool to strengthen the security of your account.

Best practices for creating a secure password

  • Use a password manager to generate strong, unique passwords.
  • Don’t reuse a password you’ve already used on another service. If it is compromised, it could expose your account on our application.
  • Choose a password that does not appear in databases of compromised passwords. If a password is detected as compromised when you enter it, we will not refuse it, but we strongly advise you not to use it.

Security and privacy

  • When you enter your passwords, they are analyzed to ensure that they are not weak or compromised, using reliable sources such as HaveIBeenPwned. You will be notified if your password appears to have been compromised.
  • Under no circumstances are passwords stored in clear text. We use secure cryptographic methods to protect your information.

Important reminders

  • Never share your password, even with someone you trust.
  • If you think your password has been compromised, change it immediately: change your password
  • Avoid using predictable or easy-to-guess passwords, such as “123456” or “password”.

By following these recommendations, you help protect your account and your personal data.

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More : change your password

Updated on April 3, 2025
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